News

Our Story
Our Story
Crafted with Fire. Built to Last. At Ember House, we believe a lighter is more than a tool—it is a symbol of craftsmanship, character, and individuality. Our journey began with... Read more...
Warranty Policy
At Ember House, we stand behind the quality of our handcrafted products. All products purchased from our official website are covered by a 12-Month Limited Warranty, effective from the date of delivery. What Is Covered Our warranty covers manufacturing defects in materials or workmanship under normal use, including: Manufacturing defects Functional issues caused by workmanship Material defects What Is Not Covered This warranty does not cover: Normal wear and tear Scratches, dents, or cosmetic damage Natural brass aging or patina Damage caused by misuse, accidents, or improper care Unauthorized modifications or... Read more...
Social Media Customer Service
Social Media Customer Service
Boost your customer satisfaction rate by customer service outsourcing for your social media accounts. Read more...
Telephone Answering Services
Telephone Answering Services
Virtual receptionists answer or transfer calls, manage orders, set appointments, take messages, handle escalations, provide support. Read more...
Call Center Outsourcing
Call Center Outsourcing
Outsource your call center entirely or during peak hours to reduce waiting time and dropped calls and increase conversion. Read more...